HubSpot

CRM with marketing, sales and service tools

HubSpot is a customer platform spanning CRM, Marketing, Sales, Service, Content, and Commerce Hubs. A free CRM is available forever; paid Starter/Professional/Enterprise hubs unlock automation, reporting, and AI (Breeze). Clearbit capabilities now ship as HubSpot Breeze Intelligence. Dominant mid-market CRM/marketing suite for inbound-led GTM teams.

Features

  • Free CRM with contacts, deals, and pipelines
  • Marketing, Sales, Service, CMS hubs
  • Workflow automation and reporting
  • Breeze AI and Breeze Intelligence
  • App marketplace and native integrations
  • Meeting links, email tracking, sequences (Sales Hub)

Pricing

From $20/user/mo

Free plan

Free CRM; Starter from ~$20/seat/mo; Professional/Enterprise per-hub (verify on pricing page)

  • Free CRM

    $0

    No expiration

    Core CRM; limited seats/contacts on free tools

  • Starter

    $20/user/mo

    Promotional/annual discounts vary; check pricing page

    Per hub/seat; starter automation

  • Professional

    Custom quote

    Per-hub list prices on hubspot.com/pricing

    Advanced automation, reporting, custom objects vary by hub

  • Enterprise

    Custom quote

    Sales-assisted

    Partitioning, advanced permissions, SSO

Sales Hub prices per seat, billed annually. HubSpot sells Marketing, Service and other hubs separately. Checked against the vendor's pricing page on 15 Oct 2026. See the vendor's pricing page

Strengths and limits

Strengths

  • Generous free CRM to start
  • All-in-one hubs reduce tool sprawl
  • Strong inbound marketing + CRM combo
  • Large app ecosystem and partner network

Limits

  • Paid hubs become expensive as seats and hubs stack
  • Complex pricing across multiple products
  • Some advanced features require Professional+

Best for and not for

Best for

  • Inbound-led SMB and mid-market GTM teams
  • Companies wanting CRM + marketing in one vendor
  • Teams graduating from spreadsheets to a CRM

Not for

  • Salesforce-centric enterprises needing deep custom objects
  • Outbound-only teams that only need a sequencer

Alternatives to HubSpot

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Works with

Support

  • Help center and docs
  • Community forum
  • Email
  • Live chat
  • Phone
  • Priority support

Community and Academy on Free, email support on Starter, and email and phone support from Professional.

Frequently asked questions

Is HubSpot CRM really free?
Yes. HubSpot offers a free CRM with core contact/deal features. Paid hubs add capacity, automation, and advanced tools.
What happened to Clearbit?
Clearbit was acquired by HubSpot; enrichment and visitor intent capabilities are offered via Breeze Intelligence inside HubSpot.

Sources

Details last updated 15 Oct 2026.

What it is used for

Who is hiring for HubSpot

Companies hiring now
18
Companies in the last 90 days
31

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