About the role
Busuu is hiring a Revenue Operations Manager to bring Marketing, Sales and Customer Success together so the processes and systems behind the customer lifecycle work as one. Reporting to the Head of Revenue Operations and acting as a trusted deputy, you'll own how these teams work together from lead generation and pipeline creation through onboarding, renewal and expansion. It's hands-on, for someone who pairs systems knowledge with commercial thinking and takes improvements through to adoption.
What you'll do
- Own lifecycle processes and handoffs across Marketing, Sales and CS (lead progression, nurture, onboarding, renewal) and the operating process behind the target account list
- Lead marketing systems governance, including taking HubSpot over from an external agency, documenting it and enabling Marketing to run it
- Set standards for campaign tracking, taxonomy, integrations and data quality, and partner on the HubSpot roadmap
- Define reporting needs for Marketing and CS with the Decision Intelligence team, and align revenue tracking with Finance
- Own RevOps documentation, SOPs and playbooks, train teams and use AI tools to improve workflows
What they ask for
- 3–5 years in RevOps, Sales Ops, GTM Ops or closely related Marketing Ops at a SaaS, EdTech, subscription or tech business
- Strong understanding of how Marketing, Sales and CS work across acquisition, conversion, retention and expansion
- Practical HubSpot and/or Salesforce experience, including workflows, configuration and data flows
- Has turned business needs into clear operational requirements across teams
- Strong stakeholder management and confidence to influence without authority
- Comfortable with dashboards and validating data
- Writes clear documentation and drives adoption of new processes
Nice to have
- HubSpot Marketing Hub, marketing automation or lead lifecycle management
- Campaign taxonomy, UTM tracking, attribution, integrations or enrichment
- Managed a technical handover from an agency or vendor
- SQL, data warehouses or BI tools
- AI for documentation, training or workflow automation
- Commercial or financial analysis in a subscription business
Benefits
- Private health insurance
- Flexible hours with hybrid and remote working
- Free breakfast, snacks and fruit in the office
- Two free lunches a week
- Team lunches, Thursday socials and quarterly and company events
About Busuu
Busuu is a language-learning company and the world's largest online community for learning languages, with 120+ million registered users. It combines AI-powered courses with feedback from native speakers and real-life lesson content, and is part of Chegg, the NYSE-listed student learning platform.
Original listing
Busuu - Revenue Operations Manager. LinkedIn job 4476484171, https://uk.linkedin.com/jobs/view/revenue-operations-manager-at-busuu-4476484171, fetched 2026-10-16 23:13 IST, live. Greater London, England, UK. No pay listed. Busuu: top EdTech, world's largest online language learning community, 120+ million registered users, AI-powered courses plus native speaker feedback; part of Chegg (NYSE). Role: bring Marketing, Sales, CS together; report to Head of Revenue Operations; trusted deputy; lead generation to onboarding, renewal, expansion. Responsibilities: customer lifecycle processes and handoffs, target account list operating process; marketing systems governance incl. HubSpot handover from external agency, campaign tracking, taxonomy, integrations, data quality, HubSpot roadmap; reporting requirements with Decision Intelligence; partner with Finance; RevOps docs, SOPs, playbooks, training, AI tools. Essential: 3-5 years RevOps/SalesOps/GTM Ops/Marketing Ops in SaaS, EdTech, subscription or tech; Marketing-Sales-CS lifecycle; HubSpot and/or Salesforce workflows and data flows; cross-functional process; stakeholder management; dashboards; documentation and adoption. Desirable: HubSpot Marketing Hub, lead lifecycle; UTM, attribution, enrichment; agency handover; SQL, warehouses, BI; AI for docs or automation; commercial or financial analysis in subscription. Benefits: central offices with free breakfast, snacks, fruit; 2 free lunches a week; private health insurance; flexible hours, hybrid and remote model; team lunches, Thursday socials, quarterly and company events.