Yes. Free supports up to 2 users and 250 contacts with basic pipelines.

Is there a trial of paid plans?

Yes. Capsule offers a 14-day trial of paid plans with full features for that tier.

Capsule

CRM Made Simple | Capsule CRM

CRM and RevOps

Capsule

Capsule is a simple CRM aimed at small businesses and professional services. It covers contacts, opportunities, projects, email sync, and increasingly AI enrichment/summaries on paid tiers. Free plan supports 2 users and 250 contacts; paid plans unlock automations, multiple pipelines, and AI tools. Positioned as an easier, cheaper alternative to HubSpot/Salesforce for SMBs.

Features

Contacts, opportunities, and projects
Email templates and shared mailboxes
Workflow automations (Growth+)
AI enrichment, summaries, meeting prep (paid)
Reporting dashboards
60+ integrations including Xero and Mailchimp

Pricing

From $18/user/mo

Free plan14-day free trial

Free; Starter/Growth/Advanced/Ultimate per user (annual ~$18–$72); verify on signup page

Free
$0
Basics only
2 users; 250 contacts; 1 pipeline
Starter
$18/user/mo
Annual list; ~$21 monthly (third-party checks)
30,000 contacts; templates; shared mailbox
Growth
$36/user/mo
Annual list; ~$38 monthly
60,000 contacts; automations; email sync
Advanced
$54/user/mo
Annual list; ~$60 monthly
120,000 contacts; more pipelines/boards
Ultimate
$72/user/mo
Annual list; ~$75 monthly
Highest SMB tier

Not independently checked yet. See the vendor's pricing page

Strengths and limits

Strengths

Simple UX vs enterprise CRMs
Real free plan for tiny teams
No setup/onboarding fees
AI features appearing on paid tiers

Limits

Not built for complex enterprise sales processes
Contact caps on each tier
Fewer native GTM engineering hooks than Attio/Salesforce

Best for and not for

Best for

Small businesses and agencies needing a simple CRM
Professional services managing clients and projects
Teams leaving spreadsheets without buying HubSpot/Salesforce

Not for

Enterprise RevOps with heavy custom objects
High-volume outbound orgs needing native sequencing

Alternatives to Capsule

Compare them

Works with

Support

Help center and docs
Email
Live chat

Frequently asked questions

Is Capsule free?: Yes. Free supports up to 2 users and 250 contacts with basic pipelines.
Is there a trial of paid plans?: Yes. Capsule offers a 14-day trial of paid plans with full features for that tier.

Sources

Details last updated 15 Oct 2026.

What it is used for

CRM data hygiene

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Questions

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